State Farm® Insurance Agent Jenn Weible

"I have been a homeowner’s insurance customer with this agent and State Farm for nearly 8 years. Recently, I was contacted and asked a few questions. Before answering, I specifically asked whether my policy would be affected and was assured it would not—they simply needed to update my contact information. A few weeks later, I received a notice that my policy was being terminated due to the location of my current residence. I find this extremely disappointing and feel that I was misled. Whether intentional or not, the lack of transparency has eroded my trust. Based on this experience, I would not feel comfortable trusting this office to insure a property."

"Shout out to Haley! Our previous insurance provider left the state and dropped us. State Farm and Haley were there to protect us. Thank you, Haley, for being there when we needed you."

"Like many others in NV, Shelter insurance has dumped us and we're in the hunt for new insurance. I took a random shot online, found State Farm, and selected Jenn as my (potential) agent. I received a call from Sarah, and in about 15 minutes, completely switched over my home and auto insurance over to State Farm. Seriously, the switch was painless, and even adding on a 3rd vehicle came out LESS expensive than my previous Shelter policy (with two cars!). Anyway, I hope this is the start of a good/peaceful relationship with my new agents, and so far, I can confidently recommend this office to anyone looking to switch to State Farm."

"I’ve been with State Farm here in Sparks for 12years & in AZ for a number of years before that. Having shopped around for both vehicle & home coverage, I’m happy to continue to have not just affordable coverage, but also consistently friendly & professional customer service. That means a lot these days! Lacee was especially helpful in my recent call & I have no doubt I’ll continue to rely on the assurance that State Farm has my back for my insurance needs."

"Great costumer service. Very friendly. I have only worked with one person here Sarah, and if she is like everyone at this office then you to should find your forever home."

"Horrible customer service. Avoid this place at all cost. Representative are very prepoten, if you don't have an appointment they are not willing to help you. Question for you Jenn, who contribute to your paycheck?"

"I've been with State Farm insurance for a number of years, and we recently made a move to Cold Springs Nevada. I reached out to my old agent and asked for a State Farm Insurance reference and was given the name and phone number for Weible Insurance Agency. I reached out to get quotes and was put in touch with Whitney Laskin. I told Whitney what I needed which was pretty extensive as I like to keep our home, autos, and RVs with one Insurance Agency. Whitney took my information and within 3 hours got back to me with quotes on everything. She's been absolutely incredible helping us get our insurance established here in Nevada. She always answers every question we have and is very pleasant to deal with. In all the years that I've dealt with State Farm, Whitney Laskin is by far the best Account Representative I've ever dealt with. Jenn Weible is very lucky to have such a talented account representative on her staff."

"Family trying to lower costs of Insurance. Whitney was there to help and was exceptional at taking care to lower price as well as switching over from another insurance. And a very nice personality."

"I moved to Sparks from CO in November and worked with Whitney Laskin. She made my transfer process so easy and went above and beyond to answer all my questions! She is a joy to work with!"

"Whitney has been fantastic in helping us get all of our insurance switched over after we recently moved to the Reno area. Not only is she exceptionally knowledgeable, but she is so friendly and concerned about us as people and not just clients. Thank you Whitney!!"

"Switched over to Jenn and the process was a seamless transition. Yvonne and staff are very professional and courteous and answered all of questions with urgency. We highly recommend Jenn Weible for all your insurance needs."

"I switched my auto and home insurance for me and my wife with Liberty Mutual to State Farm and was able to save over $3,000 annually. Yvonne Shanto was so nice to work with and made the process so easy for us. Highly recommend!"

"Racheal, agent, very helpful. Office is clean & organized"

"Times aren’t tough. Well… it’s a seasonal thing. And when prices rose up this season, I wasn’t too sure how I would afford to take away from other sectors of my budget. Jenn immediately sent Jafet over to me and early NEXT DAY called me to set up an appointment where he clearly went over the details of my plan. And what I could do to save on my next payment. If you don’t mind tracking your driving and maintaining a safety attitude, I highly recommend talking to Jenn or Jafet about their “DriveSafe” option . Whether you’re aiming to save, or get paid for the safe-driving you already practice… there’s no penalty for being a “poor” driver! Whatever season you’re in, StateFarm is there. Thanks for making these times less tough."

"My daughter is moving to the Reno area and Haley was able to help us with renter's and auto insurance. She was fast, efficient, and a pleasure to work with!"

"A refreshing company to do business with. Lacee Wallace was able to turn a last-minute request for an appointment into a nice meeting where everything fell into place with her assistance. We were looking to change companies for home and auto coverage, and she knew just the coverages we needed and recommended a few more that gave us extra peace of mind. The follow-up thank you card that Lacee sent was also a very professional touch. Excellent customer service is so rare these days that when you receive it, you're actually surprised. Thankfully, this is a company that still believes in just that."

"If I could rate this office 0 stars I would. They can't figure anything out. AND windshield repair shops in the area blatantly told me how many issues they've been having with the State Farm offices here trying to get claim information and getting claims resolved. Jenn has taken no accountability as the supervisor for anyone working in her office or anything that happens out of that office. Absolutely disappointing to say the absolute least."

"I hate to be one of “those people” but here goes…. I’ve been a customer of State Farm for over 20 years. I can honestly say that until today, every single interaction that I’ve ever had with a State Farm employee or agency representative has been positive. 10 days ago, we filed a windshield claim for one of my cars. Due to some snafu in the system, the claim wasn’t getting sent to the vendor in which they were assigning the repair. We called repeatedly and texted the office to help us figure out why - they didn’t answer their phones for days and due to work limitations, leaving a message was not an option. They responded to our texts from 6/20 on 6/26…. We finally got through!!! THEN it took several hours on the phone with the agency today to resolve the claim issue. No one would take ownership or attempt to resolve the issue, it kept getting pawned back onto me & my daughter. After several hours, I requested a callback from a supervisor or Jenn herself. Well, both called back…. The supervisor was very friendly and helpful, apologizing and taking ownership of the mess up. But Jenn was incredibly rude, very condescending tone and took no accountability for her understaffed and undertrained office. She basically told me that i was minority inconvenienced, but that SHE was majorly stressed due to the recent State Farm rate increases - so I should be grateful that it wasn’t worse. With every previous agent that I’ve had, they’ve been an advocate for me as a customer. Jenn made it clear that my complaint was an inconvenience to her and offered no apology or acceptance of accountability for her agency’s poor service and the issues within the company she represents. Within 2 minutes of me requesting to be moved to another agency, I had an email confirmation from State Farm directly confirming the change."

"This is a wonderful State Farm office. I have always had a good experience with State Farm, and Sarah at this location is amazing! She is always there with an answer to my questions and because of that, I have peace of mind. Thank you, Sarah!"

"Account Representative Hayley Dean, State Farm Weible Insurance Agency Inc. There is an old basic tenet of business, and indeed life, that First Impressions are critical. The corollary being you only get one chance to make a GOOD First Impression. The office of Weible State Farm does indeed create a good impression. That pleasant professional atmosphere is confirmed by it's personnel, specifically Account Representative Ms. Hayley Dean. I am a new client of State Farm and Weible Insurance Agency. Originally, I visited the branch to get a bid/estimate on all my insurance needs as my former Insurance provider's fees became exorbitant (I was a client for decades). I initially planned to visit another insurance company that I had a rough estimate in terms of my insurance needs - that became unnecessary. Ms. Dean presented State Farms' product offerings while answering any questions, explaining options, benefits and features, in a pleasant professional manner; there was no hard-sell. By the time Ms. Dean presented a final State Farm Insurance estimate, I was sold. Besides the value of and affordability of the products, Ms. Dean succeeded in providing a pleasant yet professional sales/customer service encounter leaving a particularly good first impression of herself, State Farm and the Weible Insurance Agency. Thank you, Ms. Haley."

"Jenn and her team are fantastic! They respond quickly to questions, are very caring and professional. I have been a State Farm client for almost 41 years and they are the reason I stay. Thank you Jenn, Michelle, Cindy, Yvonne and Whitney! You are appreciated."

"Answered all questions I had. Found the best policies and affordable. Plenty of parking. I felt more like family than a client."

"Whitney was so helpful and walked me through the whole process. It was so easy and I was insured in less than a day (paperwork and all). I highly recommend them, and Whitney specifically."

"Simply the Best!!!!!"

"I went in to see about switching over my policy from another state, and Whitney was so awesome to work with. She explained everything, answered all my many questions, and gave me advice on things I wasn't sure about. Great experience and definitely recommend this branch and go see Whitney!"